Telehealth Behavioral Health Recruitment
Scaling therapist and psychiatrist hiring for a rapidly growing national telehealth organization.
The Engagement
A nationally recognized telehealth company was experiencing severe shortages of licensed therapists and psychiatrists during a period of rapid organizational growth. Patient demand was outpacing the organization's ability to hire qualified behavioral health clinicians.
Ten recruiting vendors had been engaged simultaneously, creating a fragmented communication structure, inconsistent hiring processes and significant budget pressure. Despite the volume of vendor activity, critical positions remained open and the organization lacked a clear path to closing its behavioral health staffing gap.
The organization needed to consolidate its vendor structure, establish a primary recruiting partner and build a reliable pipeline of licensed therapists and psychiatrists capable of delivering care in a remote telehealth environment.
The Recruiting Challenge
Rapid growth combined with a fragmented vendor structure had created a compounding behavioral health staffing crisis:
Ten-Vendor Fragmentation
Managing ten recruiting vendors simultaneously created communication overhead, inconsistent processes and a lack of accountability — with no single partner owning the outcome.
Severe Behavioral Health Shortages
Licensed therapists and psychiatrists are among the most difficult healthcare professionals to recruit, and national demand was intensifying competition for available candidates.
Remote-Readiness Requirements
Telehealth behavioral health roles require candidates with strong clinical credentials, remote-work capability and the ability to deliver effective care through a virtual platform.
Budget Pressure
The cost of managing ten vendors without consistent results was creating significant budget pressure while critical positions remained unfilled.
The organization needed to consolidate its vendor structure, establish a primary recruiting partner and build a reliable pipeline of licensed behavioral health clinicians ready to deliver care in a telehealth environment.
AlediumHR's Approach
AlediumHR helped the organization consolidate its vendor structure from 10 firms to 2, becoming the primary recruitment partner and establishing a single coordinated recruiting model for behavioral health hiring.
Talentlytical® AI expanded candidate sourcing well beyond traditional job boards, reaching licensed therapists and psychiatrists who were not actively searching but were open to telehealth opportunities. Candidates were screened for clinical experience, remote readiness and organizational fit before presentation.
Vendor Consolidation
Helped reduce the vendor structure from 10 firms to 2, eliminating fragmented communication and establishing clear accountability for recruiting outcomes.
Talentlytical® Behavioral Health Sourcing
Used Talentlytical® AI to expand sourcing beyond traditional job boards, reaching licensed therapists and psychiatrists across the country.
Remote-Readiness Screening
Assessed candidates for clinical experience, telehealth platform capability and the remote-work readiness required to deliver effective behavioral health care virtually.
Organizational Fit Assessment
Evaluated candidates for alignment with the organization's culture, values and the specific demands of a high-growth telehealth environment.
The Results
168
Roles Filled
4 Weeks
Delivery Period
87%
Required Hires Filled by AlediumHR
1:3.5
Placement-to-Interview Ratio
Key Outcomes
| Metric | Result |
|---|---|
| Total Roles Filled | 168 |
| Delivery Period | 4 Weeks |
| Share of Required Hires (AlediumHR) | 87% |
| Placement-to-Interview Ratio | 1:3.5 |
| Vendor Structure (Before) | 10 Firms |
| Vendor Structure (After) | 2 Firms |
Total Roles Filled
168
Delivery Period
4 Weeks
Share of Required Hires (AlediumHR)
87%
Placement-to-Interview Ratio
1:3.5
Vendor Structure (Before)
10 Firms
Vendor Structure (After)
2 Firms
AlediumHR filled 168 behavioral health roles in 4 weeks, accounting for 87% of the organization's required hires with a 1:3.5 placement-to-interview ratio. The vendor structure was consolidated from 10 firms to 2, significantly reducing communication overhead and budget pressure.
Before AlediumHR, I was juggling multiple staffing firms, constantly chasing updates, and still seeing poor results. We were under immense pressure to lower costs and deliver hires. AlediumHR transformed the process with clear communication, fast delivery, and the results we needed.
From Ten Vendors to One Outcome
Managing ten recruiting vendors does not produce ten times the results — it produces ten times the complexity. By consolidating the vendor structure and becoming the primary recruiting partner, AlediumHR gave this telehealth organization the clarity, accountability and pipeline depth it needed to close its behavioral health staffing gap.
The result: 168 roles filled in 4 weeks, 87% of required hires delivered by AlediumHR, a 1:3.5 placement-to-interview ratio and a vendor structure reduced from 10 firms to 2 — giving the organization the recruiting foundation its growth required.
Learn more about AlediumHR's telehealth recruiting services.
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